A: Yes. This site is absolutely secure.

A: Huge online businesses such as Walmart and JC Penney have their own dedicated web servers and can buy and install their own security certificates, which  "tells" computers that the company is who they say they are.

Because SOZO Clean is a small company, we do not need to have our own dedicated web server. Also, web servers and web server maintenance costs tens of thousands of dollars each year for businesses. To have our own dedicated web server for the handful of online orders we get, would  not be cost effective  nor a wise business decision.

Q: Since you do not have your own dedicated web server, then how do you conduct internet based business transactions?

A: We "rent" web server space from our web host, Globat.com, who has made it possible for small businesses such as SOZO Clean to have an online business presence.

Quoted from Globat.com, "SSL secured hosting allows all Globat.com customers to accept information, including credit card numbers, securely over the Internet."

We share Globat's  valid security certificate for authentification purposes when users order things online. This is why  our business name, SOZO Clean, does not match our web host's name, Globat, and thus users get a warning stating our name does not match the security certificate. Rest assured, we are secure and no one is phishing for your personal information on our site.

Q: How can I be sure this is true?

A: See the following news links about this issue from Globat.

• http://www.globat.com/about_us/press/press16.htm



• http://support.globat.com/sc/index.php/OsCommerce_FAQ_-_Support#How_do_I_add_SSL_into_my_hosting_account




• Read quote from Internet Explorer Help Files for the following error message:

   

  This website’s address does not match the address in the security certificate

   

  "This error indicates the website is using a digital certificate that was issued to a different web address. This error can also occur if a company owns several websites and uses a certificate that was issued for one web address for another site (for example, for a different department or division)."

   Q: How do I take care of the security alert message?

  A: Depending upon your web browser and operating system, when you click on order service you may see a security alert box or a message that looks like it is from Microsoft. Click on view certificate to view it. Click install to install certificate. You may click proceed to site with confidence.

  You will know our ordering site is secure when you see the https:www.sozoclean.com/... in your address bar after you proceed to the order page. The "s" after http indicates you are on a secured server.